WORKPLACE CULTURE CONSULTING

Facilitation of Listening Circles to build trust and mutual understanding can improve the environment for healthcare leaders and healthcare workers. Being truly listened to and understood has the power to transform negativity into positive action.

This service includes the following:

• 1.5 hour listening circle with team
• 1 hour debrief with Leader of Team
• Brief report outlining issues and recommendations. 

Everyone deserves to feel respected, included and valued at work. HealthKind is on a mission to radically reduce bullying, discrimination, racism in Healthcare settings. Healthcare is one of the industries most affected by workplace sexual harassment, and under the Respect@Work legislation, all employers have a positive duty to prevent it. HealthKind Leadership helps healthcare organisations fulfil its legal and ethical obligations through expert consulting and practical, evidence-based workshops.
We support leaders and teams to build cultures of respect, psychological safety, and accountability. Workshops are tailored to the needs of healthcare teams and informed by the latest legal, evidence-based information. 

Conflict is inevitable in high-pressure healthcare environments, but unresolved tension can erode trust and team performance. HealthKind offers independent, confidential mediation to support respectful resolution and relationship repair.

Whether it’s interpersonal friction, misunderstandings across teams, or leadership-level tensions, we help parties come together to be heard, find common ground, and move forward constructively.

This service includes the following:
• Pre-mediation briefing with each party
• 1.5–2 hour facilitated mediation session
• Optional follow-up session and recommendations for future prevention

A thorough assessment of your current workplace or specific team culture using a blend of qualitative and quantitative tools. This includes culture engagement surveys, focus groups, observations, and one-on-one interviews. We can also integrate your existing staff survey data to enhance insight and clarity.
The result is a clear, practical report that pinpoints cultural issues and provides actionable recommendations to create a more respectful, efficient, and positive work environment.

Psychosocial Hazard Prevention (aligned with Safe Work legislation):
Healthcare environments can expose workers to a wide range of psychosocial hazards from high workload and emotional stress to poor communication and interpersonal conflict. This service helps organisations meet their obligations under Safe Work legislation while also creating safer, healthier, and more respectful workplaces.
We provide advisory support to identify risks, strengthen protective factors, and proactively address workplace behaviours that impact psychological health.

Conflicting personal and team values are often at the root of workplace tension, disengagement, and underperformance. This service brings healthcare teams together to surface, explore, and realign on shared values - creating a foundation for more respectful, collaborative, and purpose-driven work.

This service includes:

• Pre-session interviews or survey to understand team dynamics
• 3 hour facilitated session to explore and align on values
• Custom values charter or statement
• Recommendations for how to embed shared values in daily behaviours, decisions, and leadership